Shop

We have a lovely gift shop on site, with a wide range of books (including rare and out-of-print editions), gifts, greetings cards and souvenirs for all the family.

Families

Baby-changing facilities are available. We apologise but we are unable to accommodate pushchairs in Dove Cottage due to the nature of the historic building. An activity sheet is available all year round introducing children to the museum collection.

Photography

Visitors are welcome to take photographs, without flash, inside the Wordsworth Museum and Dove Cottage for their own personal use. We don't allow flash photography as it can disrupt other visitors enjoyment of the site, and it can cause damage to the delicate objects on display.

Please be considerate of other visitors when taking photographs.

 

Access Statement

Introduction and Pre arrival

Dove Cottage and the Wordsworth Museum are just outside Grasmere on the A591. Our car park is on the right hand side, when coming from the South, and we are the first thing you see after passing the ‘Grasmere’ sign, just opposite the Daffodil Hotel.

Dove Cottage is 300 years old, and is on two floors. Due to the age of the building, we’ve been unable to make it fully accessible. Wheelchair users can only access the ground floor of the Cottage. However, we have a virtual tour, with pictures and text, which guides you around the first floor of the house. Our guides in the Cottage can also talk you through the rooms. (For further details please see below).

You should allow 1.5 hours for your visit to Dove Cottage and the Wordsworth Museum. We operate guided tours of Dove Cottage, and you’re free to look around the Museum at your leisure.

Our Visitor Experience team: based in Dove Cottage, the Shop and Wordsworth Museum will be happy to assist you when you arrive, so if you have any special requirements then please let us know. Our phone number is 015394 35544 and our email address is enquiries@wordsworth.org.uk.

Getting Here

Car: We are on the A591 just to the South of Grasmere village, clearly signposted from the South and North.

Train: The nearest railway station is Windermere, 9 miles to the South.

Bus: Buses can be caught outside Windermere train station, the 555 operates a frequent service, and the 599 operates during high season (Easter to October). Reduced entry price for those people arriving by bus.

Taxi: There are several taxi companies who operate in the local area.

Car parking and arrival

Our pay and display car park is on the A591, as mentioned above.

The car park is untarmacked, up to the entrance to the tea room. Then there is paving and tarmac leading up to Dove Cottage. There are signposts and information boards in English.

We have a disabled car parking space, which has a compacted gravel covering.

If you would prefer, there is an opportunity to drop people with poor mobility directly outside Dove Cottage, but there’s no parking in front of Dove Cottage.

Dove Cottage and garden

There is a small road running through Town End, immediately outside Dove Cottage, which has occasional vehicles passing through. There is the possibility of dropping off passengers in wheelchairs on this road. However, parking here is not allowed.

The path leading to the door of Dove Cottage is paved. The floor inside Dove Cottage is made of slate and is a little uneven. Wheelchair users can access the downstairs of Dove Cottage, although motorised wheelchairs may find it difficult to get through the doorways: the narrowest doorway is 78cm wide. Due to the Cottage being Grade I listed and also 300 year old, there are restrictions on being able to make it accessible for all.

We provide rubber tipped walking sticks as an alternative to walking poles if required.

Dove Cottage can be quite dark in certain rooms and it has low doorways and uneven floors. However, our guides will be happy to assist you as they guide you around the house.

The first floor is up a small flight of wooden stairs and is much lighter, with wooden floors. In each room there is a seat. We offer a virtual tour of Dove Cottage (in the Museum), so that wheelchair users can view the upstairs. The back door leads out in to the garden, which has a handrail to help visitors up a few uneven steps.

The garden was referred to by Wordsworth as his ‘domestic slip of mountain’, which gives you an idea of the kind of terrain to expect. There is a gravel path and steps leading up a steep slope to the top. The back garden is not wheelchair accessible.

The side garden has loose gravel, and is easier to access with a wheelchair and pushchair.

We offer language sheets in the following languages: English, French, German, Japanese, Korean, Chinese, Spanish, Dutch and Italian. We also have audio tours in Japanese and Chinese. We don’t have large print guide sheets, but we do offer a large print visual guide book, for the visually impaired.

Due to the size of the house we can’t allow pushchairs inside the Cottage.

There is a guide book of Dove Cottage for sale.

Gift Shop

Both floors of our Gift Shop are accessible for wheelchair users, who wish to browse our gifts, books and merchandise. Our shop staff will be happy to assist anyone who is unable to reach the higher shelves.

In order to gain access to the first floor of the shop, there is an external lift which is accessible via a ramp, complete with handrails.

There is an induction loop in the shop.

Museum

The Museum is fully accessible. There is a small fixed ramp outside the Museum leading to the front door, with handrails, which enters on to a well lit lobby area. On the ground floor there is a designated family activities room and our special exhibition room.

It’s in the Museum that you can find our virtual tour computer, which guides users through Dove Cottage, giving you the chance to see pictures and descriptions of the rooms in Dove Cottage, including the first floor rooms.

The light levels are quite low in the Museum, in order to protect the manuscripts.

There is a lift that takes you up to the first floor of the Museum. Some of the cases may be a little too high for wheelchair users, but there are transcriptions of all of the labels for you to take around. Over the next few years we are transforming our Museum to make it more accessible.

In the Museum there are headphones where you can listen to some of the poems.

In the Museum you can find the fully accessible toilet, and baby change facilities. Please ask a member of staff in the Museum to direct you to the various facilities.

There is no guide book for the Museum, but we do have a map, which guides you through the displays. We also have guide sheets in the following languages: Italian, Spanish, Russian, Japanese, Chinese, German and French. There are also large print guides to the Museum in both English and Japanese.

There is also a wheelchair kept in the Museum, for use around the site for any visitors who require it.

In emergencies there is a ramp at the back of the Museum that wheelchair users are advised to use.

Jerwood Centre

The Jerwood Centre is our collections centre, where we house 90% of Wordsworth’s surviving manuscripts

If you’re visiting us and would like access to the Jerwood Centre, please let us know in advance by phoning 015394 35544.

The Jerwood Centre is fully accessible for wheelchair users, and is well lit.

The Jerwood Centre can be accessed by the same ramp as the Museum, which begins near the Gift Shop. There is an alternative ramp nearer the Jerwood Centre, but it’s quite steep and is not wheelchair accessible.

The Jerwood Centre also has an accessible toilet.

Foyle Room

The Foyle Room is normally used for school groups, and is only on one floor, and has an accessible toilet.