We have a hearing loop in the Jerwood Centre for public events. While we’re not currently offering BSL signing for groups, if you are bringing a BSL interpreter on a group visit we would be very happy to work with them to make your visit a more successful one.
Some parts of Dove Cottage have low levels of lighting to preserve the building and the collection. In Dove Cottage, we have additional visual information for those visitors who are unable to use the stairs and see the first-floor rooms.
We provide complimentary tickets for personal assistants. All staff have Dementia Friends training and annual refresher sessions. Assistance dogs (Hearing Impaired, Visually Impaired and ASD) are welcome in all areas of our site.